Eye Contact, Active Listening, and Nonverbal Empathy in Counseling Process Research Paper

There are three attending abilities, which I take into account to be significantly necessary, as they’ll largely affect the counseling course of. First, making eye contact could also be troublesome, although it evidently results in optimistic leads to communication. According to Syrjämäki et al. (2020), eye contact can evoke emotional responses and draw folks’s consideration. It is crucial for counselors who need to preserve their purchasers attentive and concerned to be able to get the very best outcomes. Second, lively listening performs an necessary position, as counselors have to know people first and solely then give them recommendation. Beck and Kulzer (2018) observe, “this skill is often overlooked as easy or self-explanatory; however, active listening is one of the most challenging microskills both to learn and maintain as a new or experienced professional” (95). Finally, nonverbal empathy is a crucial ability, because it promotes belief between counselors and sufferers. Kraft-Todd (2018) carried out a examine and concluded that clinicians have to discover ways to categorical heat nonverbally, bettering folks’s emotional and bodily well being. Therefore, eye contact, lively listening, and nonverbal empathy are elementary abilities within the counseling course of these days.

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Furthermore, as a future drug and alcohol substance abuse counselor, I consider that lively listening has been essentially the most highly effective ability in my skilled life. The purpose for it’s that it helps to know folks higher and be capable of set up sturdy and significant connections. Both verbal and nonverbal listening are necessary; thus, creating the ability is important. What is extra, within the present digital remedy local weather, this capacity has develop into much more crucial. It could also be difficult to construct intimate relationships whereas speaking on-line, although lively listening can considerably enhance the scenario. It has all the time inspired me to completely notice folks’s wants, issues, and needs and discover the simplest methods to strategy them.


Beck, Okay., & Kulzer, J. (2018). Teaching counseling microskills to audiology college students: Recommendations from skilled counseling educators. Seminars in Hearing, 39(1), 91–106. Web.

Kraft-Todd, G. T., Reinero, D. A., Kelley, J. M., Heberlein, A. S., Baer, L., & Riess, H. (2017). Empathic nonverbal conduct will increase scores of each heat and competence in a medical context. PloS one, 12(5). Web.

Syrjämäki, A. H., Isokoski, P., Surakka, V., Pasanen, T. P., & Hietanen, J. Okay. (2020). Eye contact in digital actuality – A psychophysiological examine. Computers in Human Behavior, 112. Web.

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