Pharmaceutical Industry Ethics and Customer Perception Essay

Free commerce is constructed on the precept of competitors, which forces most industries to develop new methods to draw consumers and generate earnings. However, the pharmaceutical business ought to be the exception to this rule as folks at all times want medicines, and their prices can impede therapy. The pharmaceutical business is troublesome to understand as moral as its pricing coverage, treatment approval, and promotion strategies can typically hurt shoppers.

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The pharmaceutical business has an obligation to guard shoppers, but it surely traps them. First, the costs of most medicines, particularly within the US, are too excessive for most individuals attributable to patent legislation, leading to elevated morbidity and mortality (Thomas, 2017). For instance, insulin, which is important for folks with diabetes, prices a number of instances extra within the US than in Canada. Second, corporations typically don’t disclose details about drug testing outcomes and will conceal particulars, which in some instances can result in harmful well being penalties (Thomas, 2017). Finally, pharmaceutical corporations typically use a gift-giving strategy to stimulate healthcare professionals to supply sufferers explicit treatment and improve gross sales (Marmat et al., 2020). Thus, the consumers are virtually powerless as a result of they’re pressured to purchase prescribed treatment, the price of which they can’t affect and which may probably hurt their well being.

However, corporations can’t cater to their pursuits and the pursuits of shoppers. First, the working prices make it unprofitable for corporations to desert the medication, even when it has important unwanted side effects as it will trigger them losses. Second, authorities incentives present them with a monopoly, which dictates excessive costs (Thomas, 2017). Third, market competitors and excessive operational prices drive corporations to make use of unethical promotion strategies to make a revenue. Consequently, corporations will be capable to change their strategy solely after altering the federal government system affecting commerce within the business.

In conclusion, shoppers’ bias in direction of the pharmaceutical business is honest as corporations just about deprive them of their selection and the power to affect merchandise. At the identical time, pharmaceutical corporations are energetic on this method due to insurance policies that create disadvantageous circumstances to advertise clients’ pursuits. Consequently, shoppers have causes to understand pharmaceutical corporations negatively, even when their actions are dependent primarily on exterior circumstances.


Marmat, G., Jain, P., & Mishra, P.N. (2020). Understanding moral/unethical habits in pharmaceutical corporations: A literature evaluation. International Journal of Pharmaceutical and Healthcare Marketing, 14(3), 367-394. Web.

Thomas, R. (2017). Pharmaceutical business ethics. Seven Pillars Institute. Web.

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